SHIPPING & DELIVERY
Once your payment is received, EMÉE reserves 24 hours (working day) to process your order. All orders from Canada will be sent within 1-3 days of the confirmation email. For the United States, from 1 to 7 days. For international orders, delivery time can vary from 1 to 3 weeks. Note that shipping rates and estimated delivery times vary depending on the delivery location. Packages generally do not require a signature, however, we ask that you provide a complete and valid delivery address where someone will be able to sign if necessary. For orders over $49, delivery is free. For orders under $49, from Canada and the United States, there is a shipping fee of $4.99. For international orders the shipping fee is $9.99.
The EMÉE team makes sure to process your order as soon as possible. However, it should be noted that some times of the year are busier, so some orders may require a little more time to get to the destination. We thank you for your patience.
Please note that all orders placed during a promotional period or any high traffic period may take a minimum of 20 business days to process. It is always possible to contact our customer service to inform you of the status of your order. Our agents will be able to inform you and give you an approximate delivery date.
* EMÉE all its deliveries through Canada Post .
TAXES AND CUSTOMS
International shipping charges do not include customs duties that may be invoiced separately by the carrier. All applicable customs and tax fees are the sole responsibility of the customer. The various authorities request that we declare the value of your order directly on your package. The various authorities have the right to release your package. For more information, consult your local customs office. All international shipments are final sales.
Orders in Canada/ United States
Order $49 or more: free shipping
Order $49 and under: $4.99
Order $99 or more: Free shipping
Order $99 and under: $9.99